Ronak Emporium
At Ronak Emporium, we are committed to delivering quality products to our customers in a timely and reliable manner. Please review our shipping policy below to understand how orders are processed and delivered.
1. Shipping Locations
We currently ship within Gujarat only.
2. Shipping Charges
Free Shipping: Available for orders above 500 Rs delivered within Gujarat.
3. Order Processing Time
All orders are processed within 1–2 business days after order confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
4. Delivery Time
Estimated delivery time is 5–7 business days, depending on the delivery location and courier partner.
Delivery timelines may vary due to unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.
5. Courier & Delivery Partners
We ship orders using reliable local courier partners to ensure safe and timely delivery.
6. Order Tracking
Once your order is shipped, tracking details will be shared via SMS and/or email.
Customers can track their order using the provided tracking link.
7. Cash on Delivery (COD) Orders
COD orders require telephonic verification before dispatch.
If verification is unsuccessful, the order may be cancelled.
There is no extra charge for COD.
8. Delayed or Undelivered Orders
If your order is delayed beyond the expected delivery timeline or has not been delivered, please contact us immediately so we can assist you.
9. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate and complete shipping details.
Orders returned due to incorrect address or failed delivery attempts may require additional shipping charges for re-dispatch.
10. Contact Information
For any shipping-related queries, please contact us:
Email: helpremporium@gmail.com
Phone/WhatsApp: +91-9429335539
Support Hours: Monday to Saturday, 11:00 AM – 6:00 PM